Tasks covered:
- call reception and logging;
- case details recording and updating;
- messaging to the required emergency services, public authorities and local administration;
- real-time monitoring;
- report generation.
System Components
Depending on the distribution of duties established, the functionality of workstations can be set up in several ways. The current system offers four standard configurations:
- operator;
- officer on duty;
- analyst;
- system administrator.
Operating Environment
Borland Delphi, Microsoft Visual C++, Microsoft Windows 95/98/ME/2000/XP/2003, COM, ADO/OLE DB, Microsoft SQL Server 2000, SQLib, OpenReport
Software/Hardware
- client/server architecture;
- server: DBMS - Oracle 8i and MS SQL Server 7.0/2000 (if required other DBMS can be easily supported).
Minimum Specifications
Client:
- Pentium-233 ММХ;
- RAM 16 Mb;
- HDD 6 Gb.
Server:
- Pentium II;
- RAM 64 Mb;
- HDD 10 Gb.
Local area network & TCP/IP are required.