Sales and support of a software product can be seriously complicated by compatibility problems that emerge when your product enters the market. The main issues are the negative client feedback and high cost of customer support due to incompatibility between your product and other popular software applications and operating systems already used by your clients. The answer to the problem is comprehensive compatibility testing routinely performed for all new versions and updates of your product. However, such testing requires a wide range of hardware and software components as well as special testing methodology and, of course, experienced professionals. Our Compatibility Testing Service provides them all.
Our compatibility testing methodology is based on comprehensive library of hardware and software components sustained in both historical and actual conditions and effective implementation of heuristic rules and combinatorial design mathematical methods for automatic test generation to reduce the number of test cases needed to cover the specified interactions. Our hardware and software matrixes currently contain hundreds of platforms, devices, components, and applications and continuously widened. Our testers can create and execute effective and efficient test plans much faster than by traditional methods. This approach reduces testing time and cost while preserving or increasing test quality.
Our unique testing approach aligned with superior customer service will make an invaluable addition to your organization and software products. Our Compatibility Testing Process involves the following phases:
Our Compatibility Testing Process involves the following phases:
Evaluation - identifying the customer's requirements and historical compatibility issues
Planning - determining possible test scenarios and coverage measurements
Execution - creating hardware and software configurations, designing and running test cases against the created required hardware and software matrixes
Delivery - reporting of used matrix, test cases, and found defects and issues together with analysis of possible causes and fixing suggestions
Our unique testing approach aligned with superior customer service will make invaluable addition to your organization and software products.
Improved software quality through achieving full compatibility with majority popular applications within reasonable time and cost
Increased speed-to-market gained through our testing approach and reduced beta-test cycle Improved development process through accumulated knowledge and established code improvement practices
Reduced Help Desk costs gained through eliminating compatibility issues that count for up to 80% of time of customer support personnel
Increased user satisfaction due to improved software quality
Competition left behind due to improved market reputation and shareholder satisfaction